YOUR ONE OF A KIND DELAYED LUGGAGE PROTECTION
As a valued HET Travel client, you automatically receive the Lost Baggage Service operated by Blue Ribbon Bags (BRB). Blue Ribbon Bags tracks and expedites the return of baggage lost by the airline.
WHAT TO DO IF YOUR LUGGAGE DOES NOT ARRIVE
1 – If your baggage does not arrive at your final destination, please report it with the airline first.
2 – Upon reporting the missing baggage to the airline, you will receive a file reference number/file locator number.
3 – Lastly, file your missing baggage report, including a copy of your report with the airline, to Blue Ribbon Bags by phone or via the website within 24 hours of your flight landing.
YOU WILL REQUIRE
1 – A copy of the file reference/file locator number provided to you by the airline. (Step 2)
2 – Your Blue Ribbon Bags Service Agreement Number: call HE Travel for the number.
CONTACT
1 888 BAGGAGE (+) 888 224 4243
https://www.blueribbonbags.com/en-US/mbrFilingPassenger
Blue Ribbon Bags operates 24 hours a day, 7 days a week